Privacy and Cookie Policy

At Saltwood Skincare your privacy is very important to us.  We are committed to ensuring your privacy is protected so we follow these fundamental principles:

  • We will only ask you for personal information when we truly need it.
  • We will only share your personal information when compelled to do so by the law, to protect our rights, or to develop our services.
  • We will only store personal information on our servers when required for the ongoing operation of our site.

It is Saltwood Skincare’s policy to respect your privacy regarding any information we may collect while operating our website https://saltwoodskincare.com.

To do so we take responsible precautions to preserve your privacy in accordance with the General Data Protection Regulation (GDPR) and the Privacy of Electronic Communications Regulations when you use our website, enquire or register to receive information from us. However, we are unable to give assurances or take responsibility for, or be held liable for, the actions or content of external websites linked to this website.

This privacy policy sets out how our website https://saltwoodskincare.com uses and protects any information that you give when you use the site.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What personal data we collect and why we collect it

When you register or enquire through our website, we request sufficient information to correspond with you and to satisfy your requirement or enquiry. Therefore, we may collect the following information:

  • name and title;
  • contact information including email address;
  • skincare concerns, medical history and medication being taken;
  • demographic information such as postcode, preferences and interests;
  • other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Determining which treatments are appropriate and safe;
  • Our internal record keeping;
  • We may use the information to improve the services, treatments and products provided;
  • We may periodically send promotional emails about new services, treatments, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

In addition to the personal data collected, we may collect non-personal information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting this information is to better understand how visitors use our website.

When visitors leave comments or reviews on our website we also collect potentially personal information like the data shown in the comments form, the visitor’s Internet Protocol (IP) address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Data privacy – Gravatar Support. After approval of your comment or review, your profile picture may be visible to the public in the context of your comment.

Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website. For instance, monitoring the most popular pages on the https://saltwoodskincare.com site or using the spam screening services provided by WP Forms and Google reCAPTCHA to help identify spam.

Protection of Personal Information

Please note we do not share personal information to any third party unless expressly agreed with you in advance, OR we have been legally obliged to do so.  And visitors can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain website-related activities.

We disclose personal and potentially personal information only to those employees, contractors and affiliated organizations that:

  1. need to know that information to process it on our behalf or to provide services available on our website, and
  2. have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them.  Saltwood Skincare will not rent or sell personal and potentially personal information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, we would disclose personal and potentially personal information only in response to a summons, court order or other governmental request, or when, in good faith, we believe disclosure is reasonably necessary to protect the property or rights of Saltwood Skincare, third parties or the public at large.

We are committed to ensuring that your information is secure and take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal and potentially personal information.  We have installed electronic and administrative security precautions to protect our website and data files. However, we cannot take responsibility or liability for the security of your own computer or electronic communication device’s security. Please ensure your own firewall and anti-virus protection is properly installed and up to date.

Access to information

You are entitled to receive a copy of all information which we hold about you at any time – please note a small fee may be payable. You may also request us to delete any information held about you at any time. Should you wish to receive a copy or request deletion of information held, please Email us using the details on the Contact Us page.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at the address detailed in our Contact Us page.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Links to other websites

Our website contains links to other websites and information sources which are intended to aid you with understanding the beauty treatments and services we provide. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or information source. Therefore, we cannot be held liable for the content or privacy policies of those websites or information sources.

Similarly, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

The views, content and opinions included on external websites are the responsibility of the owners of those websites.

Cookie Compliance

Whenever you use our websites, mobile sites, mobile applications or applications on any other devices such as PS3 or Xbox (collectively called www.saltwoodskincare.com’s “Digital Products and Services”), information may be collected through the use of cookies and similar technologies.

By using www.saltwoodskincare.com’s Digital Products and Services you agree to our use of cookies as described in this Cookie Policy.

What are Cookies

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Edge, Mozilla Firefox or Google Chrome) then provides these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience (see below for more examples). They can also help to ensure that adverts you see online are more relevant to you and your interests.

How we use Cookies

Saltwood Skincare uses cookies to help identify and track visitors, their usage of our website, and their website access preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We use this information only for statistical analysis purposes and then the data is removed from the system. We use aggregated analytic data to understand the demographics, interests and geographical locations of visitors to the website.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies used on https://saltwoodskincare.com do not identify you personally to us nor communicate any personal information about you to us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website as certain features of the website may not function properly without the aid of cookies.

Business Transfers

If Saltwood Skincare, or substantially all of its assets were acquired, or in the unlikely event that Saltwood Skincare stops trading or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Saltwood Skincare may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, amongst other things, deliver targeted advertisements they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Saltwood Skincare only and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to anti-spam services are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, we may change this Privacy Policy from time to time, and in Saltwood Skincare’s sole discretion, by updating this page. We encourage you to check this page from time to time to ensure that you are happy with any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

For any questions, feel free to reach out on 07802 784504.

If you have any questions or would like further information on any aspect of our policy we would be delighted to hear from you – our contact details are given on our Contact Us page.

Information Commissioner’s Office

If you would like to learn more about data protection and privacy of electronic communications, the Information Commissioners Office has a very comprehensive website